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Service Manager - Priva

14 May 2020 11:10 | Anonymous member (Administrator)

Are you experienced in managing a service team, detail-oriented, energetic, flexible and ready for a new challenge? Then Priva Canada are looking for you! 

We currently have an opening for the position of Service Manager. Reporting to the General Manager, Commercial. We are looking for a personable, detail-oriented service manager to join our growing organization. In this position, you will lead the service team by providing excellent customer service experiences .You must be a positive, energetic leader who excels in working in a collaborative environment.

Responsibilities Include:

  • Oversee all service employees
  • Delegate and direct service tasks; monitor the progress of all current and pending projects
  • Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
  • Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
  • Contribute to overall strategy and direction of the service department
  • Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and ensure continual employee development

The successful candidate will have:

  • University degree in a related field of study
  • Previous experience in a innovative, technology driven environment
  • Technical aptitude
  • A dynamic leader with a proven track record in customer service
  • Excellent oral and written communication skills
  • Works well under pressure and manages stressful situations with ease
  • Organized, efficient, and results-driven
  • Strong customer service and salesmanship skills
  • Previous experience in horticulture considered an asset

Why consider Priva?

  • Competitive compensation
  • A rewarding work environment that will challenge you and help you grow your career.
  • We are a global company with local roots.
  • We are committed to designing a better future for our clients.
  • We are an equal opportunity employer committed to diversity in the workplace.
For more information and to apply, visit the website.

Netherlands-Canada Chamber of Commerce | Wilhelminastraat 184 HS | 1054 WT Amsterdam| The Netherlands | +31 (70) 2210 555 | info@nccc.trade 

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